Takeaway Service: 12pm - 8pm

Privacy Policy

At TN16 Catering, trading as The Old Jail ("The Old Jail", "we", "us", "our") we are committed to maintaining the trust and confidence of our customers, visitors to our website and our newsletter subscribers. Here you will find information on how we treat the personal data that we collect from our customers when they place an order, subscribe to our newsletter. In this Privacy Policy, we’ve provided information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Shipping & Billing Address
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.


Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Use of Data
The Jail (TN16 Catering Ltd) uses the collected data for various purposes:

Google Analytics
When someone visits https://thejail.pub we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Cookies
In order to improve the service offered to you, technology may be used to track the patterns of behaviour of visitors to the site and to help personalise the content displayed to each user. This can include using a "cookie" which would be stored on your computer. Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit our website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details.

Retention of Data
All the personal information you enter, including your name, address and password, are held securely in our database.

Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:
Braintree Payment
s: Their Privacy Policy can be viewed at https://www.braintreepayments.com/en-gb/legal/brai...

How long will we hold your information for?
We will only retain your data for as long as it is required for the relevant purpose or to meet legal requirements. When your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.

Who should I contact if I have queries about this privacy notice?
You can contact us directly if you have any questions about our privacy notice or information we hold about you. Please write to us at The Old Jail, Jail Lane, Biggin Hill, Kent, TN16 3AX or email us at info@thejail.pub